RETURN & EXCHANGE POLICY

  1. Any product bought from Grace By Awais Fareed's online store can be exchanged from the Online Store ONLY, provided it is unused and still has the label and tag in their original state. This policy is applicable to local orders only.

    • For products on Sale, we do not offer exchanges unless we deliver the incorrect order.
    • Exchange Policy is only liable within 10 days after the goods are delivered.


    SNAIL MAIL:
    If you want to reach out to us via postal mail, use the below physical address:
    Plot # 2 Ground Floor Alvi Arcade Civic Center Block A,PWD Housing Society ISLAMABAD
    To schedule a pick-up for returning the product within Pakistan, you may use the service of TCS by calling 111-123456 or Leopard's Courier by calling 111-300-786.
    Please ensure that product is packed in an appropriate-sized box so it does not get damaged. We will not refund you or exchange the product if the product arrives damaged.

    For any other information regarding the subject, please get in touch with us on